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Returns or Exchanges


Please choose your items carefully. Any questions or concerns, just DM me through instagram

Antique items are Non-Refundable unless considered faulty.

In the case of an exchange - please understand that items are one-off pieces and similar items may not become available again.

Original shipping costs are non refundable, and additional shipping costs must be paid by the customer in an exchange of goods.

When returning an item, please use a traceable shipping method. Balu Balu will not be responsible for items during transit.